In meetings or gatherings, ask yourself if your presence is adding value.
Give credit where credit is due.
Practice “mindful speech,” as some Eastern spiritual traditions urge. Before speaking, ask yourself: Is it true? Is it kind? Is it necessary? Pass all words through these gates or “filters.” Whenever possible, have them pass through all three filters cleanly. Perhaps there are times when two of the filters may […]
You’ve undoubtedly heard the saying, “Never let ’em see you sweat.” Why? When you appear uncomfortable under fire, people generally assume it’s because you lack competence or honesty. If your reaction when someone puts you on the hot seat is to get defensive or combative, it’s not gonna win you […]
This month our nation will see an historic Presidential inauguration. In the last two months leading up to this, you’ve undoubtedly been aware of the energy and screening that our nation’s new president-elect has put into selecting his Cabinet. He has appointed people diverse in every way-not just race, gender […]
The parable known as the Abilene Paradox represents a concept known as “groupthink.” (See “Avoid Going to Abilene.”) The Abilene Paradox—or groupthink—occurs when members of a group make a decision and take action, in spite of individual group members’ private misgivings about the desirability or wisdom of the action. They […]
A marketing exec, making a point about enduring the unpleasantness of change for a better outcome, pounded on a flat piece of metal to demonstrate the violent work that has to be done in metal working. Then she pulled out a beautiful, handcrafted metal box to show what the end […]
I admit it, I love to receive notes. I love opening the mailbox and seeing the small envelope with my name and address handwritten on it. Whether it’s a few lines or a page long, I love reading and rereading the words. I love those notes so much that I […]
A speaker to members of a company’s speakers bureau… In a delightful book called In One Day, the author states that “each day 100,000 Americans stand up to make a speech. If they were all waiting their turn at the same soapbox, they would form a line 28 miles long. […]
Write a note—to say thank you, congratulations, best wishes, I’m sorry, etc.
Show enthusiasm for your company, product, service—and yourself.
The truth is, the most important and interesting subject matter in the world will be worthless if the delivery is dead.
A speechwriter on the importance of preparing for a speech… I’m reminded of William Lyon Phelps, the famous Yale professor, critic, and lecturer, who used to say he got credit for only one-fourth of his after dinner speeches. “Every time I accept an invitation to speak,” he said, “I really […]
In an earlier article, I shared some tips on the technical effectiveness of team presentations. But the other and often bigger challenge is the effectiveness of your “people skills.” Clients who are in search of a vendor don’t just want someone who can do the job. They’re looking for trustworthiness, […]
A team presentation is a special animal. It’s easy to get excited when your company makes the short list of vendors who are invited to make a presentation on a big piece of business. But, while your skills and experience can get you on that short list, it’s invariably the […]