In meetings or gatherings, ask yourself if your presence is adding value.
Give credit where credit is due.
Practice “mindful speech,” as some Eastern spiritual traditions urge. Before speaking, ask yourself: Is it true? Is it kind? Is it necessary? Pass all words through these gates or “filters.” Whenever possible, have them pass through all three filters cleanly. Perhaps there are times when two of the filters may […]
You’ve undoubtedly heard the saying, “Never let ’em see you sweat.” Why? When you appear uncomfortable under fire, people generally assume it’s because you lack competence or honesty. If your reaction when someone puts you on the hot seat is to get defensive or combative, it’s not gonna win you […]
Write a note—to say thank you, congratulations, best wishes, I’m sorry, etc.
Show enthusiasm for your company, product, service—and yourself.