Avoid Going to Abilene

This month our nation will see an historic Presidential inauguration. In the last two months leading up to this, you’ve undoubtedly been aware of the energy and screening that our nation’s new president-elect has put into selecting his Cabinet. He has appointed people diverse in every way-not just race, gender […]

Communication Tips to Avoid Going to Abilene

The parable known as the Abilene Paradox represents a concept known as “groupthink.” (See “Avoid Going to Abilene.”) The Abilene Paradox—or groupthink—occurs when members of a group make a decision and take action, in spite of individual group members’ private misgivings about the desirability or wisdom of the action. They […]

Are You Committing Communication Suicide?

Good communication skills are crucial everywhere, from the boardroom to the bedroom. When you commit “commikaze,” or communication suicide, it probably creates more misunderstandings and problems in human relations than any real insults or attacks do. Recognizing those communication minefields is the first step towards improving your communication skills and […]

Active Listening is Powerful Skill

March is International Listening Awareness Month. So let me help build your awareness of the power of listening and how to effectively wield that power. First of all, you need to recognize what good listening is not. Obviously, it is not marginal listening—giving half an ear to the speaker while […]